// Ransomware Negotiations

Ransomware Negotiations

Expert adversary negotiation, sanctions compliance, and crypto advisory. We lower demands, validate decryptors, and never charge success fees.

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The Most Critical Decision You'll Make

A ransomware demand puts you under extreme pressure at precisely the moment you need to think clearly. The threat actor's leverage is time. They know that every hour of downtime costs you money, and they use that to push for faster, larger payments.

Inexperienced or panicked negotiation accelerates that pressure and typically results in higher payments, worse decryptors, and slower recovery. Our negotiators have handled dozens of active ransomware cases. We know which threat actors respond to which approaches — and which ones to push back against.

40%+
Avg. demand reduction
100%
Sanctions compliant
24/7
Active coverage
Flat fee
+ optional performance tier

What We Provide

  • Threat actor profiling — intelligence on the specific group, their typical negotiation patterns, reliability of decryptors, and known behaviours
  • Sanctions screening — rigorous OFAC, OFSI, and EU sanctions compliance before any engagement or payment. Documented and defensible
  • Negotiation strategy — tailored approach based on group profile, your situation, and recovery options
  • Negotiation execution — we handle all communications with the threat actor; you're briefed at every stage
  • Cryptocurrency due diligence — wallet tracing, blockchain analysis, exchange KYC compliance
  • Decryptor testing and validation — before any payment is made, we test decryptors on sample data to confirm they work
  • Payment facilitation — where legally permissible; we manage the crypto acquisition and transfer process
  • Parallel recovery planning — negotiation runs alongside, not instead of, technical recovery efforts

Transparent Fee Structure

// 01

Fixed Professional Services Fee

A flat engagement fee covers the full negotiation — threat actor profiling, sanctions screening, all communications, decryptor validation, and incident documentation. Agreed upfront, no surprises.

// 02

Performance Component (aligned with your savings)

Where clients prefer outcome-aligned pricing, we offer a small tiered percentage on the discount achieved from the original demand:

Discount Achieved Performance Fee
Up to 30%5% of discount amount
31% – 60%4% of discount amount
61% – 80%3% of discount amount
Over 80%2% of discount amount

Example: Demand £500,000 → Negotiated to £100,000 → Discount = £400,000 (80%)
Performance component: 3% × £400,000 = £12,000

// 03

No Surprise Fees

Everything is agreed in writing before we begin. Our incentive is always to minimise your total loss. Verify the fee structure of any negotiation firm you consider.

Compliance Framework

Every engagement begins with a sanctions screening process. We check the threat actor, associated wallets, and any infrastructure against OFAC (US), OFSI (UK), and EU consolidated sanction lists. We document this process fully and will not facilitate a payment where sanctions risk cannot be mitigated.

If a sanctions issue is identified, we advise you on legal position and work with your legal counsel. We have existing relationships with specialist sanctions lawyers.

Frequently Asked Questions

Should we always negotiate?

Not always. If backups are clean and recovery is faster than negotiation, paying is rarely the right answer. We assess your recovery options alongside negotiation and give you an honest picture of both paths. We won't push you toward payment if recovery is viable.

Will negotiating make us a target again?

There's no evidence that negotiating once makes you more likely to be targeted again — attackers choose victims based on opportunistic access, not payment history. What matters is remediating the initial access vector, which we work on in parallel.

What if the decryptor doesn't work?

Decryptor reliability varies by group and by encryption key implementation. We always test on a sample of encrypted files before any payment. If the test decryptor fails, we renegotiate. We document this for your insurer.

Can you help even if we've already started communicating?

Yes. We take over or advise on existing communications. The earlier you bring us in the better, but we can course-correct even if the negotiation has started.

What's the typical timeline?

Most negotiations reach a resolution within 3–10 days. We keep parallel recovery efforts running throughout so your recovery timeline isn't solely dependent on the negotiation outcome.

Facing a Ransomware Demand?

Contact our team for immediate support.

⚡ Contact Us

Frequently Asked Questions

Should we pay the ransom?

This is a complex decision that depends on your specific circumstances — the data at risk, your backup status, business impact, insurance coverage and legal obligations. We provide objective analysis to help you make an informed decision. We never pressure organisations to pay.

Is paying a ransom legal in the UK?

Paying a ransom is not illegal in itself under UK law, but payments to sanctioned entities are prohibited under OFSI regulations. We conduct thorough sanctions screening before any payment is considered and document the entire process for regulatory compliance.

How much can negotiations typically reduce a ransom demand?

Reductions vary significantly depending on the threat actor, the data at stake and the negotiation dynamics. Based on industry data, skilled negotiation can reduce demands by 40-80%. More importantly, we verify that decryption tools actually work before any payment is made.

Do you communicate directly with the attackers?

Yes. Our negotiators communicate directly with threat actors through their preferred channels — typically Tor-based chat portals. We manage all communication, buying time for recovery efforts whilst maintaining a constructive dialogue.

What if we have cyber insurance?

We work alongside your insurer's panel. Many insurers recognise Binary Response as an approved vendor. We ensure all documentation meets insurer requirements and coordinate closely with breach counsel and claims adjusters.